Elite Transportation

St. Louis Limo Service, Limo Rental and Airport Limo Service

Airport Limousine Pick-up

St. Louis Limo and Chauffeur Service

Located in St Ann, serving St Ann, St. Louis and Clayton areas

Cancellation Policy

Here at Elite Transportation, we strive to make our policies as transparent as possible so that there are no surprises for our cherished clients. Continue reading to learn all the details of our limo rental conditions, and please give us a call at (314) 369-9073 if you have any questions at all.

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Limo Service Deposit

All our limo bookings will require a minimum deposit before being finalized. This will be based on the overall expected costs of your limo rental. This deposit will secure your transportation details and be deducted from the final price of your trip. If you need to make changes or cancel your pick-up, we request at least 48 hours' notice. For rentals canceled on the day of or the day before, we will keep the full deposit.

Airport Limo Cancellations

We will monitor your flight up until the moment your vehicle is dispatched, and extra waiting fees may be applied if your flight is delayed after this. If you cancel your airport limousine within 2 hours of your scheduled pick-up, you will be charged the full price of your rental.

Airport Parking Fees

If you are requesting meet and greet services for your airport arrival, please be aware that this may result in an additional parking fee determined by the local airport authority.

Corporate Limo Rentals

If you are opening a corporate account with our company, all the terms of your agreement will be covered when signing up with us. This will include payment schedules, invoicing options, and cancellation procedures. Failure to pay within the agreed-upon schedule may result in interest charges to your account.

Failure to Arrive for Limo Pick-up

If our limo company is unable to contact you within 15 minutes after the scheduled pick-up using the contact information you provide on your reservation, the service will be abandoned based on user absence. Failure to arrive for pick-up without any prior notification will result in a full or partial charge of the rental.

We Make it Easy to Change Your Limo Rental

As long as you reach out to us before the cut-off time for your limo service, you will find that we are extremely accommodating when it comes to making changes to your transportation. Our friendly staff can be reached over the phone and will be happy to go over any alterations you need to make.

We strive to be a limo company with the utmost commitment to client satisfaction, which is why we are proud to offer reasonable cancellation policies and top-notch customer service.

Available 24/7

No matter when you realize that you need to update your transportation details, you can rest assured that we will be available. Feel free to contact us 24-hours a day for a prompt response from our dedicated staff.

Speak with Our Limo Company Today

If you have any further questions or need any clarification regarding our cancellation policies, we encourage you to reach out to us at (314) 369-9073. Our team will be more than happy to address all your concerns and provide you with up-to-date information.

If you cancel the appointment without notice, we will have to keep the down payment.